Privacy Policy

Gene Enhancer Enterprise ("Gene Enhancer," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data in compliance with Malaysia’s Personal Data Protection Act (PDPA) 2010 and other applicable international standards, including the General Data Protection Regulation (GDPR) where relevant.

1. Data Controller

Gene Enhancer Enterprise, based in Malaysia, is the data controller responsible for processing your personal data. By using our website (https://geneenhancer.com), products, or services, you acknowledge that you have read and understood this Privacy Policy.

2. Personal Data We Collect

We collect and process different types of personal data depending on your interactions with us:

2.1 Automatically Collected Data

When you visit our website, we automatically collect information such as:

• IP address, browser type, time zone, and browsing activity.

• Cookies and tracking technologies to enhance website functionality.

• Referral sources (e.g., websites or search terms that directed you to us).

2.2 Personal Data You Provide

We collect personal information when you:

• Register an account or make a purchase (e.g., name, email, address, payment details).

• Contact us for inquiries or support (e.g., phone number, email conversations).

• Subscribe to newsletters or marketing updates.

3. Purpose of Data Processing

We process your data for the following lawful purposes:

• To fulfill orders and transactions.

• To provide customer support and respond to inquiries.

• To improve our website, products, and user experience.

• To prevent fraudulent activities and ensure security.

• To comply with legal and regulatory requirements.

• For marketing and promotional communications (with consent).

4. Legal Basis for Processing (GDPR & PDPA Compliance)

Depending on your location, we process personal data under:

• PDPA (Malaysia) – Based on your consent, contractual necessity, legal compliance, or legitimate interest.

• GDPR (EU residents) – Under consent, contract performance, legal obligation, or legitimate interests.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by Malaysian law.

6. Your Rights Under Malaysia’s PDPA & GDPR

If you are a Malaysian resident, your rights under the PDPA 2010 include:

• The right to access – Request copies of your personal data.

• The right to correct – Request corrections to inaccurate data.

• The right to withdraw consent – Opt out of data processing for marketing.

If you are an EU resident, additional GDPR rights include:

• The right to data portability – Request your data in a structured format.

• The right to erasure – Request deletion of your data (subject to legal limitations).

• The right to object – Restrict processing for direct marketing purposes.

To exercise any of these rights, contact us at geneenhancer@gmail.com.

7. Data Security

We implement robust technical, administrative, and physical safeguards to protect your data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Cross-Border Data Transfers

If we transfer personal data outside of Malaysia, we ensure compliance with PDPA 2010 requirements, including obtaining necessary consent or ensuring the receiving party offers equivalent data protection standards.

9. Sharing of Personal Data

We do not sell, rent, or trade your personal data. However, we may share data with:

• Service providers (e.g., payment processors, logistics companies) for order fulfillment.

• Legal authorities when required by law.

• Marketing partners (with consent) for targeted advertising.

10. Cookies and Tracking Technologies

We use cookies to:

• Enhance website functionality.

• Analyze traffic and improve user experience.

• Personalize content and marketing.

You can manage cookie settings through your browser or opt out of non-essential cookies.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies before sharing personal data.

12. Legal Disclosure

We may disclose personal data if required by law, such as complying with a subpoena, enforcing our policies, protecting our rights, or preventing fraud.

13. Updates to This Policy

We may update this Privacy Policy periodically. Continued use of our website or services after updates constitutes acceptance of the revised policy.

14. Contact Information

For questions about this Privacy Policy or to exercise your rights, please contact us:

📧 Email: geneenhancer@gmail.com
📞 Phone: +6018-2745 828
🌐 Website: https://geneenhancer.com

By using our website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.